__________ is simply your reputation

Fill in the blanks with correct word


Credibility

Communication & Mass Media

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Boredom and preoccupation are examples of common _____ barriers

Answer:

Communication & Mass Media

Mary works as a customer service representative. She often has to deal with customers who are frustrated or angry. What could you suggest that would assist her in dealing with such customers?

a) Remain calm and try to empathize with the customer's situation b) Be enthusiastic and energetic. c) Plan for the customer's future needs and desires. d) Keep the customer notified about work-in-progress.

Communication & Mass Media

According to Ishii, teishisei, or a low posture, is a sign of what in Japan?

a. a position of power b. acceptance or respect c. humbleness in the face of power d. a courtship pattern e. an insult

Communication & Mass Media

In which type of culture would it be more likely for extended family members to live with nuclear family members?

A. Sometime B. individualistic C. collectivistic D. On-time

Communication & Mass Media