Gladys considers the effects that her conversation with Aldene has had on each of them and based on their assessment of the other person’s response, they may decide to adjust or alter their message and strengthen or modify their content. This is an example of which step in most conversation structures?

A. heart of the conversation
B. preliminary processing
C. closing
D. greeting


B. preliminary processing

Business

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When customers have some prior experience with the product and their risk is moderate, like the purchase of a new frying pan, they engage in

A. habitual decision making. B. contemplation. C. extended problem solving. D. limited problem solving. E. cross-shopping.

Business

You and your management team are about to interview some candidates for the position of marketing manager. You want to make sure that no one asks any illegal or discriminatory questions during the interviews, so you first review the two major rules of thumb to follow during preemployment inquiries. What are they?

What will be an ideal response?

Business

In which journal is the receipt of a promissory note from a customer on account recorded?

A) Revenue journal B) Cash Receipts journal C) General journal D) Purchases journal

Business

Which of the following statements is true with regard to a capacity requirements planning system and the MRP system?

a. A capacity requirements planning system operates in tandem with the MRP system. b. A capacity requirements planning system operates in isolation from the MRP system. c. Having both a capacity requirements planning system and an MRP system is redundant. d. A capacity requirement planning system operates in parallel with the MRP system.

Business