Related tasks comprise the ________ of a job.
A. macromotions
B. micromotions
C. elements
D. duties
Answer: D
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Assume that you are a male salesperson. What advice does the text give you about the length of your hair?
A. Wear your hair at a medium length in order not to offend prospects that prefer long or short hair. B. Consider the types of customers you will be calling on and select your hairstyle accordingly. C. Use hair styling products to maintain a stylish appearance. D. Wear it short to suggest a conservative, professional, and business-like approach. E. Wear it long to show an optimistic outlook on life.
When a negotiator must redirect their attention away from the other negotiator to additional parties-regardless of who they are-this is described as
A. agency effects. B. noise effects. C. team effects. D. audience effects.
Team effectiveness is evaluated on these desired team outcomes: ______.
A. performance and development B. norming and forming C. technical and empathetical D. controlling and delegating
If you are drafting an e-mail message that communicates bad news, you could
A) Discuss the news in one paragraph. B) State the news in the subject line. C) Explain the news thoroughly in the introduction. D) All of the above.