Which element below is considered a “soft” influence tactic?

A. coalition formation
B. information control
C. personal appeal
D. assertiveness


C. personal appeal

Business

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Which approach to addressing resistance to change is most commonly used in a crisis when leaders need everyone on board with the changes and right away?

a. Negotiation b. Participation c. Coercion d. Manipulation

Business

Scenario 4.2 Use the following to answer the questions. ? Colin Jackson recently purchased Blue Waters Adventures, a kayak and canoeing rental business near the Chatsworth River in Arizona. Blue Waters Adventures had been in operation for five years and was located in an ideal area. Even though the winters in the area can be cold, kayaking and canoeing activities are generally popular year-round. After two months of operation, it became clear why the previous owners had sold the business. While the business appeared to be ideally located, sales were extremely disappointing. ? Refer to Scenario 4.2. Colin developed a research design to aid his investigation. This design included a questionnaire that attempted to measure "outdoor activity preferences"; however, Colin's professor said

that the questionnaire measured not "outdoor activity preferences" but something else. The professor was questioning the research design's A. reliability. B. significance. C. truthfulness. D. corroboration. E. validity.

Business

In the context of principles of organizing, ________ helps to clarify issues like who should be giving direction in an organization and who should be taking it.

A. the equity principle B. level of control C. the parity principle D. chain of command

Business

Corporate governance is the

A) relationship and exercise of oversight by the board of directors of the company. B) relationship between the chief financial officer (CFO) and institutional investors. C) operation of a company by the chief executive officer (CEO) and other senior executives on the management team. D) governance of the company by the board of directors with a focus on pleasing management.

Business