An employee attitude survey is a fairly ineffective means for determining the need for a training program
Indicate whether the statement is true or false.
F
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Based on the typology developed by Ronald Mitchel, Bradley Agle, and Donna Wood, which of the following would qualify as a high-legitimacy stakeholder?
a. a well-known and loved volunteer firefighters’ association b. a labor union for the company’s industry during an economic boom c. a single customer who will lose her home if an issue with the company is not resolved d. a government regulator who is about to audit the company
Which of the following is the most likely objective of an organization with a mission focused on
luxury services? A) improving its responsiveness to dynamic market conditions by shortening its product development cycle time B) increasing its market share within its current market, with the intent on dominating a particular niche C) increasing its brand reputation, or improving its customer service for high-end customers D) increasing its market share by expanding geographically
The fact that nonunion grievance systems that include a nonmanagerial decision maker tend to result in higher grievance filings rates than those that are decided by management suggests that:
A. Employees are more willing to bring forward complaints when the decisions are being made by nonmanagers than by managers. B. When nonmanagers make decisions it encourages employees to complain more. C. Nonmanager decision makers are more biased than managers. D. Managers are unfair in their grievance decisions.
Answer the following statement(s) true (T) or false (F)
Entrepreneurs are aggressive catalysts for change within the marketplace.