Which of the following guidelines is one of the basic rules given in the text for using questions?
A. Remain silent, even for a few minutes, to get an answer from the prospect.
B. Agree with everything the prospect says.
C. Ask a non-directive question after receiving a negative response.
D. If the prospect pauses in his answer, answer for him.
E. Show the prospect the product after asking a product question.
Answer: A
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