In the appraisal process, which step should a supervisor undertake after establishing and communicating expectations for performance?
A. Observe and measure individual performance against standards
B. Establish and communicate standards for measuring performance
C. Reinforce performance or provide remedies
D. Determine what a department or a work group should accomplish
Answer: B
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Fill in the blank(s) with correct word
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Katz Construction had agreed to build an extension on Oliver's house starting on May 20. On May 10th Katz contacted Oliver and said it would not be doing the work as it had current financial problems. This is an example of
A) a breach of warranty B) an anticipatory breach C) a minor breach D) frustration E) a breach of condition
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A. illusion of control. B. bargaining. C. discounting the future. D. framing effects. E. benchmarking.