Service and support are even more important in e-commerce than in traditional commerce because e-commerce companies:
a. do not have a physical location to help maintain current customers. c. do not focus their operations in different parts of a value chain.
b. spend more on attracting new customers than on maintaining current customers. d. rarely cut out the middleman in the link between suppliers and consumers.
A
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The data presented below is for Mellon Corporation for the year ended December 31, 2015: Sales (100% on credit) $1,500,000 Sales returns 60,000 Accounts Receivable (December 31, 2015) 250,000 Allowance for Doubtful Accounts (Before adjustment at December 31, 2015) 3,000 Estimated amount of uncollectible accounts based on an aging analysis 31,000 Refer to the data for Mellon Corporation. If Mellon
uses the aging of accounts receivable approach to estimate its bad debts, what amount will be reported as bad debt expense for 2015? a. $28,000 b. $31,000 c. $34,000 d. $50,000
The ______________________________ sets forth the sequence of activities involved in the creation, manufacture and distribution of its products and services
Fill in the blank(s) with correct word
Self-management and self-discipline build self-confidence, a key quality for leadership
Indicate whether the statement is true or false
McDonald's introduced its Favorites Under 400 Calories menu, attempting to change consumers' negative views of McDonald's as a seller of unhealthy food. It would like to survey customers to see if attitudes are changing, but it would like to collect some qualitative data first. Suggest two approaches-one offline, and one online-that McDonald's could use to collect qualitative data before designing a survey.
What will be an ideal response?