Which of the following is an example of slang?
A) window of opportunity
B) applet
C) blog
D) e-commerce
E) spam
A
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Answer the following statements true (T) or false (F)
1. A smoker who claims that the habit is not as dangerous as antismoking messages suggest, saying "My grandmother smokes and she's in her 80s," is attempting to reduce cognitive dissonance. 2. Gina was pregnant with her first child, and she ordered a beer at lunch. She drank it despite reading the label that said consumption of alcohol during pregnancy has been linked to birth defects. Her actions are likely to cause cognitive dissonance in the other patrons in the restaurant. 3. Causal attribution is the process of interpreting and understanding one's environment. 4. The first step of the perception process is selective attention.
________ is defined as the series of sequential actions by a salesperson that leads toward the customer taking a desired action and ends with a follow-up to ensure purchase satisfaction.
A. The preapproach B. Networking C. The sales presentation D. The sales process E. The prospecting process
A company that engages in unethical behavior may suffer severe consequences
a. True b. False Indicate whether the statement is true or false
One international standard for managing quality across the supply chain is:
A) ISO 9000. B) ISO 14000. C) AQL. D) LTPD.