Unconscious and usually ineffective behaviors that are performed to relieve fear and anxiety are called _________________________
Fill in the blank(s) with correct word
defense mechanisms
You might also like to view...
You are by the side of an alert but confused 41-year-old woman who is diaphoretic and appears exhausted. She informs you that she has a history of seizures and just had a generalized seizure. Despite your urging, she refuses transport to the hospital. Your safest action would be to:
A) transport her despite her refusal to consent. B) advise medical direction of the situation. C) contact law enforcement so transport is legal. D) recognize a seizure history and have patient sign a refusal form.
Injuring a person's name or character through false written statements is known as:
A) misfeasance. B) libel. C) slander. D) perjury.
________ is concerned with diagnosing and treating diseases of the gums and other structures supporting the teeth.
Fill in the blank(s) with the appropriate word(s).
To achieve quality customer service, the phlebotomist must meet what customer needs?
a. know the customer by name, determine the tests needed by the customer, know who the patient's physician is b. know what the customer wants, determine the level of service received, and take action to satisfy the customer c. know what the customer's insurance will pay for, keep the patient from waiting too long, say as little as possible to the patient