Language, whether positive or negative, has little impact on how a message is received.
Answer the following statement true (T) or false (F)
False
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Which of the following describes a Customer Loyalty Program?
a. Firms can create customer communities using company websites and social networks like Facebook to facilitate communication or the exchange of ideas between customers and company personnel. b. Social media (such as Facebook and Twitter) present a number of opportunities for companies to build, maintain, and strengthen relationships with customers. c. Rewards repeat customers with discounts or other items depending on the frequency of the purchases. d. Allows customers to customize goods and services to create a uniqueness to the product.
A contractor builds large ships for the Department of Defense. A recent contract called for 12 amphibious landing platforms. It was originally estimated that the first of these would cost $1 billion and that 80 percent learning would be appropriate
In fact, the first ship cost $1.6 billion and the second $1.12 billion. What is the revised learning curve? What will be the total cost of the twelve ships? Is it higher or lower than the original estimate? If the defense department cuts the contract from 12 ships to 9, what happens to the average cost per ship?
Which of the following is an example of Maslow's esteem?
A. Starting a charity that helps children B. Developing and mentoring others C. Receiving a high-level promotion D. Receiving regular salary increases
Express the following income statement information in common-size percentages and in trend percentages using Year 1 as the base year. ???Common-SizePercentagesTrendPercentages?Year 2Year 1Year 2Year 1Year 2Year 1Sales$540,000$460,000________________Cost of goods sold. 290,000 240,000________________Gross profit$250,000$220,000 ________________???????
What will be an ideal response?