Why did Harfield develop the Harfield Cognitive Listening Model? What did he add to the listening process through his model?

What will be an ideal response?


Harfield developed the Harfield Cognitive Listening Model to expand and increase the emphasis on cognitive processes and listening. He added thinking preferences, focus and attention, as well as
remembering, to the listening model as they occur throughout listening experiences.

Communication & Mass Media

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Sondra is conscious of her tendency to be soft-spoken and withdrawn in communication

situations. Based on this example, what characteristic of a competent communicator does Sondra have? A) She effectively interprets verbal messages. B) She appropriately adapts her communication. C) She is aware of her own communication. D) She listens and responds thoughtfully.

Communication & Mass Media

What is the best way to repair a “you should” lead?

A. Change the “you should” phrase to an “I will” phrase. B. Include a clarifying sentence that participation is not mandatory, only suggested. C. Find a source to give a quote with the “you should” phrase included. D. Replace the “you should” phrase with information on how interested parties can participate.

Communication & Mass Media

All of the following gestures are offensive in other countries EXCEPT

a. eating all the food served on your plate in China. b. making an "OK" gesture with your fingers in Brazil. c. arriving fashionably late in Iran. d. using your right hand to eat in Egypt.

Communication & Mass Media

Your job doesn't end when your article is published. It's now time to listen. Monitor traffic to your post and determine how many came to the post and presumably read your article

Indicate whether the statement is true or false

Communication & Mass Media