Kayla, a very talkative and expressive service representative, has determined that she prefers tangible, concrete, real-life information based on known facts when making decisions for her job. Which of the following two MBTI types best fit Kayla?
A. extroversion and sensing
B. sensing and feeling
C. extroversion and intuitive
D. perceiving and feeling
A. extroversion and sensing
You might also like to view...
Define emotional intelligence (EI) and describe the four traits of EI.
What will be an ideal response?
The key component of a flawless service experience is ______.
a. the way the service is delivered b. when the service is delivered c. all elements of the delivery system are integrated d. receiving no complaints from customers
Royer Corporation engaged in this transaction: Transferred cash to money market account. Indicate which section, if any, the above transaction would appear in, or relate to, on a statement of cash flows
a. Does not represent a cash flow b. Operating activities section c. Investing activities section d. Financing activities section
___________ leadership is essentially the same as the definition of management.
Fill in the blank(s) with the appropriate word(s).