What type of organizational pattern organizes main points to illustrate how a topic has developed over time or what sequential steps an audience must take to complete a task

a. problem/solution
b. spatial
c. topical
d. chronological


Answer: d. chronological

Communication & Mass Media

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Summarize three differences between the listening styles of men and women as discussed in

the textbook. What will be an ideal response?

Communication & Mass Media

It is essential to evaluate Web resources before using them for speech research

Indicate whether the statement is true or false

Communication & Mass Media

Select the objective from the list below that would be measurable:

a. At the end of the training session, trainees will appreciate the value of using good customer service skills. b. At the end of the training session, trainees will understand how to use effective customer service skills. c. At the end of the training session, trainees will demonstrate the use of the three components of answering incoming calls. d. At the end of the training session, trainees will itemize customer service skills.

Communication & Mass Media

Location shooting is often less expensive than shooting on a constructed set

Indicate whether the statement is true or false

Communication & Mass Media