Disputants occasionally try to “lure the mediator” to their side and paint a picture for the intake coordinator of how things “really are.” If this happens, intake coordinators can take the opportunity to ______.
A. make a judgment on who is right
B. restate the purpose of mediation and its goals
C. place neutrality on the agenda for discussion as an issue
D. place impartiality on the agenda for discussion as an issue
B. restate the purpose of mediation and its goals
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A person who stores up grievances against another person and unloads them when an argument arises is engaging in the unproductive conflict strategy known as __________.
A. avoidance B. gunnysacking C. beltlining D. blaming
Explain how quantitative and qualitative analysis methods might complement each other in a campaign report.
What will be an ideal response?
When speakers use strategic planning, the first thing they do is to __________.
A. identify their goals B. assess their personal knowledge C. organize sources D. locate reference materials
Which of the following is primarily used in the critical approach to studying intercultural communication?
A. questionnaires and observations B. field studies and observations C. interviews and experiments D. textual analysis of media