The amount of money that you would need to invest today to yield a given future amount is called the
A. future value.
B. present value.
C. rate of discount.
D. discount factor.
Answer: B
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The e-mail system was designed as an inexpensive, quick way of communicating via the World Wide Web.
Answer the following statement true (T) or false (F)
M & N Enterprises uses strict route designs for its large sales team. M & N most likely wants to:
A. ensure the safety of salespeople. B. eliminate overnight travel. C. improve territory coverage. D. establish performance goals. E. reduce vacation time.
External customer service audits are used to?
a. Identify service characteristics that are important to customers as well as their performance expectations for each characteristic b. Identify problematic customers for further customer service attention c. Identify customers who have received excellent customer service d. Reward employees for providing excellent customer service
Which of the following statements is true of the fourth step in the data coding process, where a coded value is assigned to each response?
A. It is the step where omissions are either coded or left out. B. It is necessary if an optical scanning approach is used to enter data. C. It precedes the data validation phase of data preparation. D. It is tedious because it is done manually. E. It follows the data entry phase of data preparation.