Preet's friend saw her facial expression and asked why she was angry, but Preet responded that she was tired and not angry. This misinterpretation of Preet's nonverbal communication illustrates
a. that verbal communication is a more significant channel for creating and sharing
meaning than nonverbal.
b. the ambiguous nature of nonverbal communication.
c. the concrete nature of nonverbal communication.
d. that nonverbal communication should not be considered an important source of
meaning.
e. None of the above
b
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An advocate of the Biological Theory of emotion is likely to believe that smiling when happy reflects ______.
a. the physical effect of emotions on the human body b. an attempt to manufacture emotions c. social conditioning through others’ reactions d. an important, ancient human behavior
Using both an internal preview and an internal summary is probably too redundant for most
audiences and should only be used in very long speeches. Indicate whether the statement is true or false
When listening to a potential customer, also focus your attention
on listening to nonverbal behavior. Indicate whether the statement is true or false
Identify the three problems that occur when using video, and analyze how each of these problems can be avoided.
What will be an ideal response?