Which of the following is NOT one of the five parts of the Supply Chain Operations Reference (SCOR) model?
A) Make
B) Sell
C) Plan
D) Source
E) Return
B
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How can co-production reduce a customer’s perceived or actual wait time?
a. Giving the guest something to do while waiting makes the wait feel shorter. b. Removing the middleman (e.g., customers bagging their own groceries) speeds up the process. c. Supplementing employees with self-service kiosks decreases service capacity. d. It increases the user friendliness of the experience.
Refer to the following selected financial information from Graceworks, Corp. Compute the company's days' sales in inventory for Year 2. (Use 365 days a year.) Year 2 Year 1 Merchandise inventory271,000 253,500 Cost of goods sold486,400 433,100
A. 179.5. B. 228.4. C. 203.4. D. 113.3. E. 215.1.
Advertising can usually get sales results sooner than sales promotion.
Answer the following statement true (T) or false (F)
Top Queen, Inc. (TQI) ? Top Queen, Inc. (TQI) is a business-clothing store for professional women. The owner of the company has designed the business so that she hardly ever has to be there. There are many departmental managers who hold a lot of responsibility. While they are organized separately by department, each manager knows enough about the other departments to be able to fill in at any time. The department managers also delegate a lot of work further down to their employees as a way to empower them. The owner even delegates store-management responsibilities to a different department manager each month. Even though certain people are delegated certain tasks, everyone pitches in, so it is sometimes hard to tell who is really in charge. ? The employees are so comfortable with each
other that many go out and participate in activities together on the weekends, even when they are not working. However, the owner realizes that she does not want to participate in these events because she does not want to seem that she is favoring certain people over others. Refer to Top Queen, Inc. It seems that TQI managers could be considered all of the following except A. line managers. B. department managers. C. staff managers. D. functional managers. E. owners.