How does an organization’s design impact the behavior of its members?
a. Design either inhibits or facilitates collaboration
b. Design suits some personalities better than others
c. Design determines the size an organization can reach
d. Design inhibits creativity
a. Design either inhibits or facilitates collaboration
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Successful brands have two characteristics: top-of-mind and top-choice
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. Gulf Satellite has restructured its procedures for service calls, reducing the number of steps involved so that employees can finish each call faster. Gulf has engaged in reduced cycle time. 2. Though ISO 9000 can help a company improve its processes, unfortunately this quality designation is only accepted currently by the United States. 3. According to Six Sigma, 99% perfect is the threshold for accepting defects in manufacturing and service-related products. 4. Lean Six Sigma focuses on problem solving and performance improvement.
The great weakness of questionnaire design is lack of ________
A) precision B) accuracy C) theory D) consensus
The ________ index is a useful tool for making preference decisions
a. preferential b. taxing c. discounting d. profitability