Oscar is creating a training session for employees to build a better sales presentation but does not know the trainee's familiarity with different computer programs such as PowerPoint, ActivInpspire, and Prezi. He has decided to send out a survey asking their skill level for each program (novice, proficient, or advanced). Which type of questions should Oscar include in his survey?
a. yes and no responses
b. Likert scale
c. rank order
d. 360 survey method
e. multiple choice
e
You might also like to view...
Perception checking and getting information from third parties describes the ________ strategy
of uncertainty reduction. Fill in the blanks with correct word
Heidi and Gunther live with their biological parents. What type of family would this be
called? A) natural family B) blended family C) extended family D) single-parent family
Which of the following should health care providers do to establish and strengthen rapport with patients during the opening stage of an interview?
A. Review a patient's file after entering the examination room. B. Begin the interview with a pleasant greeting and introduce oneself. C. Maintain a superior-to-subordinate relationship from the start. D. Refrain from employing small talk during the interview.
Which of the following is true of computer-mediated communication?
A. Instant messaging is used more often in the business world than it is used by students. B. E-mail messages are the most prone to conflict. C. E-mail messages are the least prone to conflict. D. The fewer codes conveyed by a channel, the greater the chance for the message's success.