Steve is developing a PowerPoint presentation for
his speech on effective listening skills. He has several long passages in his presentation and needs his font to be easy to read. Which font should Steve choose?
A. Serif font
B. Script font
C. Decorative font
D. Sans serif font
Answer: A
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When encountering a hostile listener, it is best to ______.
a. avoid arguing b. seek common ground c. allow him or her to speak first d. change the subject
Sara's study group has decided to divide up business cases and present them to each other to prepare for an upcoming exam. She wasn't able to make it to the planning meeting and doesn't have strong opinions about the best way to prepare but told her teammates that she is willing to do whatever they want her to do. Sara's level of commitment is:
a. Committed b. Compliant c. Resistant d. Disengaged
Compare accommodation, convergence and overaccommodation. Which of these communication strategies foster improved intercultural connections?
What will be an ideal response?
What term is used to describe the view that an individual’s beliefs and behaviors should be understood only in terms of that person’s own culture?
A. cultural relativism B. cultural universalism C. prejudice D. ethnocentrism