Which of the following vision statements is most likely to produce a sustainable competitive advantage for an auto dealership?
A. to sell only the highest-rated luxury vehicles
B. to open dealerships all across the country.
C. to generate the highest revenues of any dealership in the region
D. to help our customers find the perfect car for their individual needs.
Answer: D
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Secondary beliefs and values are less open to change than core beliefs and values
Indicate whether the statement is true or false
Which of the following is not an element of disparagement?
A) Untrue statement B) Publication C) Damages D) Intent to injure E)All of the above are elements.
Mass retailers oppose resale price maintenance because it hinders their strategy of:
a. selling a few high quality products b. selling name brand goods at high prices c. selling cheap knockoffs d. selling large volumes of goods at high prices e. none of the other choices are correct
Which of these is a feature of forcing a solution as a strategy for conflict management?
A. It requires a supervisor to listen to both sides and attempt to understand rather than to place blame. B. It is the best way to solve a conflict without experiencing any frustration. C. It rarely works during emergencies because it tends to be time consuming. D. It can be implemented when a team leader makes the overall decision and lets the group work out the details.