Customer service is only a stressful profession if the customers are difficult and have unreasonable demands.
Answer the following statement true (T) or false (F)
False
Business
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When R&D discoveries in the United States operations of Anadarko Petroleum Corporation can easily be communicated to and accepted by its operations in Ghana, it is an example of Anadarko's absorptive capacity.
A. true B. false
Business
The strongest brands go beyond attributes or benefit positioning; they are positioned on ________
A) desirable benefits B) service attributes C) status D) values E) customer image
Business
An action to undo a contract is called restitution
Indicate whether the statement is true or false
Business
When the seller breaches, the risk of loss often passes to the buyer sooner than it otherwise
would. Indicate whether the statement is true or false
Business