Ploof Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:Ploof CorporationCustomer Service DepartmentData InputsResource Data: Number of employees 20Average salary per employee$34,200Practical capacity per employee (in minutes) 90,000?Activity Data:Processing OrdersResolving QueriesProcessing Credit ReviewsMinutes per unit of the activity162636?Cost Object Data:All CustomersNumber of orders processed48,970Number of queries resolved29,650Number of credit reviews processed1,620?On the Capacity Analysis report in time-driven activity-based costing, the "unused capacity in number of employees" would be closest to:
A. 17.92 employees
B. 20.00 employees
C. (17.92)employees
D. 2.08 employees
Answer: D
You might also like to view...
In dealing with customers, try to avoid subjective opinions or judgments.
Answer the following statement true (T) or false (F)
Two years ago, Lynn hired 15 new people into her department. Since their hire, they have undergone training, development, performance appraisals, and compensation review/reward. Now it is time to evaluate ________, in terms of productivity, quality, innovation, satisfaction, turnover, absenteeism, health, and other factors.
A. controls B. results C. programming D. methods E. planning
In a global economy,
a. the trade of goods and services is focused on trade between or among countries on the same continent. b. the international movement of labor is prohibited except for multilingual persons. c. the international flows of capital and information are common. d. all of the above happen in a global economy.
In ______ error, the rater evaluates everyone or nearly everyone as below average.
A. severity or strictness B. halo C. leniency D. central tendency