Which statement below does not describe electronic communication?
a. Easily access global network
b. Can be hindered by technical problems
c. Message can easily be reviewed
d. Poor way to deliver bad news
c. Message can easily be reviewed
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Answer the following statements true (T) or false (F)
1. The process of fitting the organization to its environment is called incidental design. 2. The founder of McDonald's, Ray Kroc, intended that a Big Mac should taste the same anywhere, and accordingly, the company has many specific procedures, making it a mechanistic organization. 3. Companies that must respond to fast-changing customer tastes often favor a mechanistic structure to an organic one. 4. Lawrence and Lorsch's term for the tendency of an organization's parts to disperse and fragment is dissolution.
The number of issues in a negotiation, together with the relationship between the negotiator the other party, is often the primary determinant of whether a negotiator uses a distributive or integrative strategy. Single-issue negotiations tend to dictate which type of strategy?
What will be an ideal response?
Amy has just finished reading Kouzes and Posner’s book on what followers want and has learned about the practices of exemplary leaders. Based on those researchers’ ideas, which of the following is Amy likely to focus on:
a. challenging existing ideas and encouraging followers to experiment. b. overcoming resistance to change and stimulating followers intellectually. c. cultivating dramatic symbols and developing obedience and loyalty. d. express high self-confidence and build her image.
A key reality in applying either of the change models to real-life situations is that leaders need to acknowledge ______.
a. that the models are not interchangeable b. that some kinds of change are easier than others c. that it is difficult to freeze people d. and deal with resistance to change