How would you use the skill of reflecting feeling in response to his statement?
What will be an ideal response?
ANS: Students' answers will vary. Reflecting feelings (Carkhuff, 1987) is one of the empathic, active-listening
skills. It usually consists of a brief response that communicates your understanding of the feelings expressed by a
client. Some of the more effective responses consist of a simple sentence containing a single feeling word. For
example, phrases such as "You feel ashamed," "You're really hurting," or "You're terrified!" can be powerful
empathic reflections of feeling. Despite the brevity and utility of such phrases, some workers are hesitant to reflect
clients' emotions. The skill of reflecting feelings requires that you, at least to some extent, feel those same emotions
yourself. Empathy can be uncomfortable, even painful. Partly because of such discomfort, you may be tempted to
convert feeling reflections into content reflections by neglecting to use words that convey emotions. For instance,
suppose a client says, "I am devastated." You might reflect the feeling by saying, "You feel crushed." If, however,
you were to respond by saying, "It feels like you've been hit by a freight train," you imply the feeling; you do not
actually say it. The message conveys an idea rather than a feeling. Although hit by a freight train is an apt phrase to
amplify the feeling of devastation, it is much more effective when used in conjunction with one or more feeling
words. For example, "You feel crushed. It's like you've been hit by a freight train" includes both a feeling word and
a powerful idea that amplifies the emotion. Certain lead-in phrases, such as "You feel like . . . ," tend to be followed
by ideas, analogies, similes, or metaphors rather than words that connote actual feelings.
You might also like to view...
The rational approach process to problem-solving includes the following except:
a. the client identifies the problem as her 5-year-old child being afraid to sleep alone b. the parent outlines a bedtime routine and conducts a “sweep” of the bedroom before the time to go to sleep c. the parent and child prefer to leave a hallway light on at night d. the parent can’t stand to hear the child cry after 20 minutes and allows her to fall asleep in the parent’s bed
An individual that who is uncomfortable with how he feels about himself related to his gender is said to be experiencing:
A. Gender dysphoria B. Ego- systonic C. Gender dystoria D. An anxiety disorder
There is no evidence that poverty is associated with increased risk of disability
Indicate whether the statement is true or false.Which of the following is NOT a good tip for improving the response rate for a mailed questionnaire?
A. use agency letterhead with high-quality paper B. type the address of the potential respondent on the mailed envelope rather than handwriting this address C. avoid sending out the mailed questionnaire during holiday periods D. sign the cover letter individually with blue ink