Questions are tools of the trade for interviewers and may be classified as:
A. open/closed, primary/secondary, neutral/leading.
B. clear/unclear, nice/not-so-nice, pleasant/unpleasant.
C. open/closed, scheduled/nonscheduled, leading/loaded.
D. favorable/unfavorable, good/bad, active/passive.
Answer: A
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Fill in the blank with correct word
What is the one additional step that speakers are encouraged to pursue in the audience analysis process?
a. post speech analysis b. two-week check in with audience c. send thank-you letters to the audience d. distribute contact information after the speech
Each of the following are Japanese styles of business negotiation EXCEPT:
A) ?avoiding confrontation B) ?explicitly expressing disagreement C) ?working to make sure that both parties succeed D) ?planning to spend a long time discussing issues before moving toward a decision E) ?understating your own initial position
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public messages which served the purpose of A) creating a positive feeling. B) converting. C) agenda setting. D) inducing a specific action. E) providing new information.