Which of the following information is contained in a customer information file (CIF)?
A) description of competitors
B) contact history of the customers
C) rates charged by key suppliers
D) rules and regulations affecting the business of the organization
B
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Which of the following is an important guideline for the writing of real-life ethical dilemmas by workshop participants?
a. Limit dilemmas to those occurred at the current company. b. The scenario should be first-person. c. There should be no more than five possible solutions/responses. d. They should total one page or less in length.
The primary function of a moderator at a press conference is to ________
A) rehearse answers with employees B) ask the speaker questions C) prepare visual aids for distribution D) provide technical assistance to camera crews E) maintain the focus of journalists at the event
Each department, responsible for different processes, should have goals different from the company as a whole.
Answer the following statement true (T) or false (F)
In relation to the balance sheet or income statement, the budget
A) requires greater accuracy. B) requires greater concern for financial goals. C) is less concerned with planning. D) is less important.