A technician received a call from a remote user who is having issues connecting to a new VPN. Which of the following is the FIRST step the technician should take?

A. Document the solution and process
B. Identify the symptoms and potential causes
C. Establish what haschanged
D. Implement an action plan


Answer: B. Identify the symptoms and potential causes

Computer Science & Information Technology

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Functional interface BiConsumer’s accept method has two parameters. For Maps, the first represents the ________ and the second the corresponding ________.

a. key, variable b. lambda, value c. lambda, variable d. key, value

Computer Science & Information Technology

Which of the following is NOT among the items of information that a CVE reference reports?

A. attack signature B. name of the vulnerability C. description of vulnerability D. reference in other databases

Computer Science & Information Technology

Which of the following are the classes in JavaFX for representing an event?

a. ActionEvent b. MouseEvent c. KeyEvent d. WindowEvent

Computer Science & Information Technology

When copying a file, it can be placed in a temporary storage are called the ________

Fill in the blank(s) with correct word

Computer Science & Information Technology