Which needs theory is based on the belief that successfully accomplishing the lower-level needs leads to the achievement of higher-level needs, such as gaining confidence, self-esteem, and finally self- actualization?
a. Maslow’s hierarchy of needs
b. Alderfer’s ERG Theory
c. Herzberg’s two-factor theory
d. McClelland’s acquired needs theory
a. Maslow’s hierarchy of needs
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Last year, Acme Global hired 25 petroleum engineers. At the end of the year, 20 were still working for the organization. The organization’s ______ was 20%.
A. new hire performance B. new hire retention C. yield ratio D. new hire turnover
______ is a speaker’s ally.
a. Sympathy b. Pity c. Compassion d. Empathy
Which of the following aspects of a product/service is the most important to focus on when selling?
A. benefits B. features C. price D. usefulness
(I) Banks are financial intermediaries that accept deposits and make loans
(II) The term "banks" includes firms such as commercial banks, savings and loan associations, mutual savings banks, credit unions, insurance companies, and pension fun A) (I) is true, (II) false. B) (I) is false, (II) true. C) Both are true. D) Both are false.