Organization costs become an expense in the time period in which the costs were expended
Indicate whether the statement is true or false
true
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The CRM system sends customer information to all areas of a business because the customer interacts with all aspects of the business.
Answer the following statement true (T) or false (F)
Answer the following statement(s) true (T) or false (F)
1. An internal customer service audit can identify inconsistencies in how customer service is viewed in the various departments of a firm. 2. A company adding unexpected touches to a service that are meant to impress customers is referred to as “wow factor.” 3. A firm’s mission statement may include language regarding customer service. 4. Allowing another firm to perform customer service duties on behalf of your firm is referred to as outsourcing customer service. 5. Percentage of orders unfilled (a stockout occurs) is a post-transaction measure of customer service performance.
The ______ allows a court to give up its right to jurisdiction over foreign enterprises or countries
a. doctrine of neutrality b. doctrine of litigation c. doctrine of sovereign immunity d. doctrine of arbitration e. doctrine of noninvolvement
Google's Project Loon is a major effort to ________
A) decrease the size of storage devices, while increasing their capacity B) facilitate the use of Internet on submarines, while they are submerged C) promote the use of virtual machines, that operate on voice command D) bring Internet access to everyone using a network of inflated balloons