Answer the following statements true (T) or false (F)
1. Conflict develops due to perceived mutually exclusive goals.
2. When managers understand the sources of conflict, they aren’t able to select an
appropriate communication strategy.
3. Reminding managers of the organization’s overall goals can alleviate
interdepartmental conflict.
4. Venting hostility can be therapeutic rather than detrimental to conflict solving.
1. TRUE
2. FALSE
3. TRUE
4. TRUE
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Which of the following is typically the first step in developing a retail communication program?
A. Determine a budget. B. Implement programs. C. Allocate the budget. D. Evaluate programs. E. Establish objectives.
Ordering costs, holding costs, and loss in profits due to stockouts are effectively controlled in _____
a. prototype stores b. zero-based budgeting c. incremental budgeting d. inventory management
________ change(s) the value of jobs on the team and hence changes the job structure.
A. Labour intensity B. Employee redressal C. Ergonomic policies D. Self-management E. Procedural justice
Which of the following is NOT one of the benefits of setting reliability goals?
a. contributes to success of the product in the marketplace b. contributes to production efficiency c. reduces equipment failures and waste d. changes elasticity of supply