Answer the following statements true (T) or false (F)
1. The job analysis for a given job should be updated periodically as the job and the qualifications needed to perform the job well may change with changes in the business’ environment.
2. A primary goal of recruiting is to attract lots of applicants so as to have a large pool of candidates to interview.
3. When recruiting, it is very important to choose the right recruiting source for the specific job for which you are recruiting applicants.
4. Employees are sometimes encouraged to refer friends or relatives for a job position.
1. True
2. False
3. True
4. True
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To understand individual differences, we must also have a high degree of ______ and ______.
What will be an ideal response?
The best action to take to resolve a customer complaint is to:
A) schedule a meeting with the customer B) pacify the customer by listening C) exceed customer expectations D) provide the customer with training E) encourage the customer to join a loyalty program
Leyden Company, a manufacturer of small appliances, had the following activities, allocated costs, and allocation bases
Activities Allocated Costs Allocation Base Account inquiry (hours) $80,000 2,200 hours Account billing (lines) $31,000 19,000 lines Account verification (accounts) $10,000 21,000 accounts Correspondence (letters) $12,000 1,400 letters The above activities are carried out at two of its regional offices. Activities Northeast Office Midwest Office Account inquiry (hours) 180 hours 250 hours Account billing (lines) 16,000 lines 7,000 lines Account verification (accounts) 1,400 accounts 600 accounts Correspondence (letters) 50 letters 140 letters How much of the correspondence cost will be assigned to the Northeast Office? (Round any intermediate calculations to the nearest cent and your final answer to the nearest dollar.) A) $429 B) $12,000 C) $1,200 D) $5,143
A contract for the sale of minerals is considered to be a contract for the sale of goods if the severance is to be made by the seller
Indicate whether the statement is true or false