Mr. Alanzo is approached by an angry parent at the supermarket. She starts loudly discussing her reaction to child's most recent report card. Mr. Alanzo should
a. calmly discuss the situation, using active listening and attempting to see the parent's side of the issue.
b. tell the parent he appreciates her concerns and will be happy to discuss them, and that he'll contact her to schedule a conference so they can discuss the issue in a more appropriate setting.
c. defend his point of view strongly to ensure that the parent knows the teacher is the authority figure.
d. inform the parent that this is not the place for this conversation and that he'll contact the store manager if she persists in harassing him.
b
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Snowball sampling is advantageous when one is:
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