The top rung of the loyalty ladder is the ________ rung

A) word of mouth/buzz
B) repeat purchase
C) satisfaction
D) evangelism
E) ownership


E

Business

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All of the following are external end users except

a. Cost accountants b. Creditors c. Stockholders d. Tax authorities

Business

Which of the following statements is true of battery?

A) Battery refers to intentional infliction of emotional distress. B) Assault and battery often occur together. C) Actual physical contact is not necessary for a tort to be termed as battery. D) Indirect physical contact between the victim and the perpetrator is not battery.

Business

Cases before federal courts of appeal are usually presented before a panel of nine judges

a. True b. False Indicate whether the statement is true or false

Business

A major development in the purchasing of advertising media in recent years has been the rapid growth of ________, which refers to a wide range of technologies that are automating the buying, placement, and optimization of advertising media.

A. cost-plus systems B. programmatic buying C. commission systems D. incentive-based systems E. objective-and-task systems

Business