Biz Solutions has 12 call centers worldwide handling customer service issues for a variety of companies. The firm is considering the purchase of a software firm that serves the oil and gas industry. According to Igor Ansoff's Product-Market Matrix, this is an example of the ________ strategy.

A. market penetration
B. product development
C. market diversification
D. product differentiation
E. market development


Answer: C

Business

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Which of these statements is false?

a. A ratio can be computed from any pair of numbers. b. Given the large quantity of variables included in financial statements, a very long list of meaningful ratios can be derived. c. Comparing ratios computed from income statement and balance sheet numbers can create difficulties due to the timing of the financial statements. d. Financial ratios are usually expressed in percent or times. e. In vertical analysis, a figure from this year's statement is compared with a base selected from the prior statement.

Business

Which of the following does not create a specific price level change?

a. change in production technology b. change in the rate of inflation c. changes due to supply and demand d. changes in the number of competing suppliers

Business

The _______________ refers to the intrinsic benefits that boycotting can create for the individual consumer.

a. Desire to make a difference b. Scope of self-enhancement c. Counterarguments that inhibit boycotting d. Cost to the boycotter of constrained consumption

Business

A history file of past demand will often be separated into two parts; the ________ part will reflect irregular demands

Fill in the blanks with correct word

Business