Participation entails all of the following ideas EXCEPT:
A. involvement.
B. responsibility.
C. ethnocentrism.
D. contribution.
Answer: C
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_____ is the foundation of effective customer service.
A. Paraphrasing B. Deferring responsibility C. Jargon D. Two-way communication
In the storming stage, a leader should first try to resolve any conflict that has been surfaced ______.
a. through dialogue b. by reprimanding or punishing a team member c. by removing a team member from the group d. by firing a team member
The book states that BOP strategies often fail. There are as many reasons for failure as there are reasons for success. The book explicitly states to "fail early and fail fast." Why is this advice important for social entrepreneurs?
A. It offers an "escape route" for risky ventures. B. It suggests that BOP strategies are destined for failure and therefore a success is a real "win." C. It suggests that a lot can be learned from failures, lessons that sow the seed of success for the next venture. D. It means the faster you fail, the more the investors will get back out of the venture. E. It suggests that if you think you might fail, get out early and recover your losses.
The Durbin-Watson test for autocorrelation can be reliably applied to any sample sizes
Indicate whether the statement is true or false