The authentic leadership approach assumes that ______.
A. people can develop authenticity over a lifetime
B. critical life events in childhood set a fixed capacity for authenticity
C. only a fraction of people have the capability to be authentic leaders
D. authentic leadership is too abstract to be measured
A. people can develop authenticity over a lifetime
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The Amish décor and shop workers give customers an authentic impression of the pride and skill built into the shop's products. These aspects also contribute to the store's ________
A) price policy B) retail margin C) atmospherics D) segmentation E) targeting
Which type of sales presentation is built around a standard set of steps and tends to ignore the unique needs of each customer?
A) persuasive B) reminder C) informative D) consultative E) canned
If a court orders rescission and restitution of a contract under which Nala sold a baseball card to Shirley in exchange for $450:
a. Shirley must return the baseball card. b. Nala must return the $450. c. Both a and b. d. Neither a nor b.
If a defendant in a defamation suit holds a qualified privilege: A) the defendant has a complete defense to the suit
B) the defendant cannot be sued if he/she retracts the statement. C) the plaintiff will be required to prove additional elements to recover. D) the defendant enjoys higher protection than the absolute privilege.