Who is responsible for internal controls within an organization?
a. The internal auditor.
b. The external auditor.
c. Management.
d. The PCAOB.
c
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Many consumers use price as an indicator of quality and value
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. The equation Qe = Qed – Qee demonstrates that quality experienced is the difference between what is promised by the marketing team and what is expected by the guest. 2. One of the top ten guest complaints listed by Leonard Berry is employees who text instead of paying attention to the customer or chat with each other while the customer waits. 3. One of the top ten guest complaints listed by Leonard Berry is inadequate communication after problems arise. 4. Intangible costs, such as the time spent by a customer at a restaurant, are not part of the cost and value equation.
Use the information in Table 13.6. What are the x and y coordinates for the center of gravity?
A) x > 7.5, y > 6 B) x > 7.5, y < 6 C) x < 7.5, y > 6 D) x < 7.5, y < 6
Respass Corporation has provided the following data concerning an investment project that it is considering: Initial investment$160,000 Annual cash flow $54,000per yearSalvage value at the end of the project$11,000 Expected life of the project 4yearsDiscount rate 15%See separate Exhibit 13B-1 and Exhibit 13B-2, to determine the appropriate discount factor(s) using the tables provided.The net present value of the project is closest to:
A. $(5,776) B. $160,516 C. $67,000 D. $516