Electronic funds transfer (EFT) substantially reduces the collection float for businesses and the disbursement float for customers

Indicate whether the statement is true or false.


Answer: TRUE

Business

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________ is likely to lead to customer relationship breakdowns.

A. Organizing and cleaning the work area regularly B. Using pet phrases such as "cool" excessively C. Saying "please" and "thank you" to customers D. Asking permission and acknowledging contributions

Business

An attitude is a learned predisposition to respond to an object or class of objects in a consistently favorable or unfavorable way. Attitudes are seldom if ever neutral.

Answer the following statement true (T) or false (F)

Business

An advantage of secondary data over primary data is that they ________.

A. provide specific answer to a research problem B. are less expensive C. fit the research problem exactly D. are more current E. have high validity regardless of the methodology used

Business

Which of the following statements about self-regulatory programs is false?

A. Self-regulatory programs are usually less expensive than governmental regulatory programs. B. Self-regulatory programs' guidelines generally are more realistic and operational. C. Many nongovernmental self-regulatory programs have neither the tools nor the authority to enforce guidelines. D. Self-regulatory guidelines generally are stricter than governmental regulatory programs. E. When a trade association sets up industry guidelines, some firms that are in the industry but not in the trade association do not follow the guidelines.

Business