Fred has always been a nervous public speaker, but this time he?s going to prepare an outline

that will really help him calm his nerves and build his confidence. When he prepares his
delivery outline, he should include all the following EXCEPT

A) writing out his entire introduction and conclusion.
B) the use of single words and short phrases.
C) his supporting material and signposts.
D) the use of a standard outline form.


A

Communication & Mass Media

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