What is listening? Describe each of the four processes of listening, providing an example for each

What will be an ideal response?


Listening is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages. Listening is more than simply hearing and involves the four processes of sensing, understanding, evaluating, and responding to a message. Sensing occurs when one recognizes sound waves or "hears" a message. For example, I might hear my friend saying "hello" as I walk by him (sensing the vibrations of the word).

Understanding is the process of interpreting the message associated with the sounds and what the sounds mean. So if my friend said "hello," I might understand this as a greeting.

Evaluating occurs when one assesses his/her reaction to a message. So if my friend said "hello," I might be happy to be greeted and pleased. However, if I was angry with this friend, I might find the greeting frustrating because he was acting as if I should not be angry.

Responding is the final stage of listening when one shows the speaker how the message is regarded. So in the case of being pleased with my friend's greeting, I might respond by saying "hello, how are you doing?" to engage in further conversation. However, if I am angry with my friend, I might walk past him and give him a dirty look when he says "hello" to let him know that everything is not all right.

Communication & Mass Media

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In the communication process, the message is

a. the stimulus or meaning produced by the source. b. the words used by the sender to communicate meaning. c. the verbal and nonverbal way a source communicates meaning. d. the words, language, and way a sender communicates meaning.

Communication & Mass Media

When are fear appeals most successful?

a. when your listeners feel powerless to change or remedy the impending threat b. when your listeners perceive the threat as hypothetical rather than real c. when you can convinceyour listeners that they have the power to makea change that will reduce the threat d. when the threat is directed at the audience-members themselves rather than their family members

Communication & Mass Media

The 4Rs method focuses on the process of reading, rationalizing,

reviewing, and rehearsing the key points of a presentation. Indicate whether the statement is true or false

Communication & Mass Media

Someone who suddenly declares that your relationship is over during a conflict is delivering a sudden-death statement.

a. true b. false

Communication & Mass Media