Demonstrating sympathy and empathy helps listeners to
a. understand self ?perception.
b. understand others' perceptions.
c. deal with whatever situation is encountered.
d. make one appear caring.
c
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He legitimize pessimistic reporting by all other television networks:
a) Walter Cronkite; b) Edward R. Murrow; c) Morley Safer; d) Harrison Salisbury; e) Ted Koppel
A team you have been appointed to lead is creative, but undisciplined. They come up with innovative ideas but are never able to implement them in a reasonable time or at a reasonable cost. What leadership communication behaviors are needed to correct
this situation? a) summarizing and resolving conflict b) regulating participation and verbalizing consensus c) seeking idea evaluation and goal setting d) agenda making and seeking ideas
What theory explains how the structures of computer technology get used during small group decision-making when group decision support systems are used?
A. adaptive structuration theory B. communications theory C. systems theory D. structuration theory E. all of these
He is considered one of the greatest editorial writers in history:
a) Horace Geeley; b) James Gordon Bennett; c) William Cullen Bryant; d) Henry Raymond; e) Benjamin Day