Answer the following statements true (T) or false (F)
Backdating stock options appears to be an illegal conversion of assets belonging to shareholders to members of management.
ANSWER: T
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________ is the process of carefully managing detailed information about individual customers and all customer "touch points" to maximize loyalty
A) Customer relationship management B) Customer lifetime value C) Customer profitability analysis D) Customer satisfaction analysis E) Customer-value delivery
Tony, age 15, is claimed as a dependent by his grandmother. During 2019, he had interest income from Boeing Corporation bonds of $1,000 and earnings from a part-time job of $800. Tony’s taxable income is:
A. $1,800. B. $1,800 – $800 – $1,100 = ($100). C. $1,800 – $1,150 = $650. D. $1,800 – $1,100 = $700. E. None of these.
Select the statement that, ethically speaking, best represents a valid concept of what loyalty to a firm means.
A. While a willingness to sacrifice might be a part of loyalty, it would seem that devotion and faithfulness to a common good is both more essential to loyalty and what explains the willingness to sacrifice. B. Loyalty means a willingness to sacrifice one's own interest by going above and beyond ordinary employee responsibilities. C. Since the model of agency law lays a legal duty of loyalty on employees, employees clearly have a corresponding ethical responsibility to be loyal. D. Loyal employees are expected to sacrifice for the firm even though the firm is not necessarily bound to sacrifice for the employee.
When a company decides to enter a line of business that is farther away from its final customer, what type of growth strategy is this called?
a. backward integration b. forward integration c. related diversification d. unrelated diversification