A systematic problem-solving philosophy that encourages front line workers to achieve zero defects is known as:

A. total quality management (TQM).
B. activity based management (ABM).
C. just-in-time (JIT).
D. None of these.


Answer: A

Business

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Merlin Audit Services LLP, has two partners that each earn $150,000 per year, and eight associates that each earn $75,000 per year. Each partner and associate has 1,800 billable hours per year. Using a simplified costing approach, if an associate worked 30 hours on a project, the project should be billed:

a. $1,250 b. $500 c. $1,500 d. $1,800

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Fill in the blank(s) with correct word

Business

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A. The diffusion process B. Customization C. Viral marketing D. Segmentation E. A promotion strategy

Business