A technician needs to upgrade memory on a laptop with one available memory slot. The type and amount of memory has been confirmed to be correct. Once the new memory is added, the BIOS reports the original memory size. Which of the following is the NEXT step to perform?

A. Replace all of the laptops memory.
B. Reseat the laptop memory.
C. Perform a Windows Update.
D. Replace the motherboard.


Answer: B. Reseat the laptop memory.

Computer Science & Information Technology

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