When Sue and Chris argue, Sue's strategy is to bring up Chris's previous failures and indiscretions to ignore the problem at hand. Sue's behavior is best described as _______
a. face-detracting
b. a silencer
c. gunnysacking
d. blame
c
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A leader’s behavior differs from that of group members. Which of the following statements is NOT true regarding leader behavior?
A. Leaders’ remarks are referred to more often than other group members’ remarks. B. Leaders have a pivotal role in the logical but not emotional aspects of a group. C. Leaders are usually the first to speak out on a subject. D. Leaders typically talk more than anyone else.
________ theory maintains that you should present your strongest argument last, thus leaving your
listeners with your best argument. Fill in the blanks with correct word
Vocal interferences are bad speech habits that cannot be corrected over time
Indicate whether the statement is true or false.
Janet's introduction contained the following remarks:
"How many of you know someone who has tried to quit smoking, successfully or unsuccessfully? Have any of the smokers in this audience tried to quit? Well, if you have tried to quit and failed, you are among the 20 percent of Americans who have tried to quit multiple times. A few months ago I tried to quit, for the umpteenth time, but this time I made it. I'd like to tell you exactly how I made it." Which of the following statements is accurate about this introduction? a. Janet has too many devices in this introduction; the audience will be confused rather than intrigued. b. Janet shouldn't discuss her own experience with quitting smoking because it creates distance between her and the audience. c. Janet has successfully combined the introductory devices of questions to the audience, statistical information, and a personal reference. d. Janet has successfully combined the introductory devices of startling statements, reference to historical events, and illustrations.