In the context of the Johari window, which describes the domain of counseling, the ________ includes things the individual is not consciously aware of that others are aware of about the individual.
A. public self
B. ambivalent self
C. private self
D. blind self
E. discovery self
Answer: D
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Mark is a thirty-five-year-old African American male. He recently injured his back and is no longer able to work at the warehouse where he was employed. Mark's co-worker, James, suggested to Mark that he might be eligible for disability benefits and gave him the phone number for the Department of Human Services. Mark decided to call and made an appointment with Julie, a case manager there. During
Julie's first face-to-face contact with Mark, she should focus on: A) ?identifying the problem and making an eligibility determination. B) ?making sure that she closely follows the role-based case management model. C) ?teaching Mark how to become an advocate for himself. D) ?explaining the financial constraints of federal assistance programs.
The foundation of all group functioning is
a. leadership b. human service support c. self-help d. communication skills
How one goes about eliminating poverty involves:
a. operational policy. b. general policy. c. stating broad objectives first. d. usually involves little controversy.
All of the following are principles of case management except:
a. Individualization of services b. Fostering autonomy c. Limited progressiveness d. Continuity of care