Mark is a thirty-five-year-old African American male. He recently injured his back and is no longer able to work at the warehouse where he was employed. Mark's co-worker, James, suggested to Mark that he might be eligible for disability benefits and gave him the phone number for the Department of Human Services. Mark decided to call and made an appointment with Julie, a case manager there. During

Julie's first face-to-face contact with Mark, she should focus on:

A) ?identifying the problem and making an eligibility determination.
B) ?making sure that she closely follows the role-based case management model.
C) ?teaching Mark how to become an advocate for himself.
D) ?explaining the financial constraints of federal assistance programs.


A

Social Work & Human Services

You might also like to view...

When Andre did not receive the highest grade in the class (he actually earned a B+), he immediately thought of himself as a failure and as the worst student. Andre was committing which of the following cognitive errors?

A) ?dichotomous thinking B) ?selective abstraction C) ?overgeneralization D) ?personalization

Social Work & Human Services

Generally speaking, which of the following is true about findings in psychological science that would attract a broad audience?

a. They are generally replicating old findings that most scientists are aware of, and therefore more people can understand it. b. They are generally simpler findings to attract more people. c. They are generally new, novel, and high quality. d. There are no systematic differences between findings that attract broad audiences to those that attract audiences of more specific disciplines.

Social Work & Human Services

The special education law, IDEA-2004 (Individuals with Disabilities Education Improvement Act-2004), specifies

that a child could have a learning disability in which of the following? a. Written expression b. Spelling c. Handwriting d. Word processing e. Keyboarding

Social Work & Human Services

This phrase refers to attributes or characteristics that have positive effects on people’s lives, irrespective of the level of risk exposure.

a. environmental factors b. interpersonal and social factors c. promotive factors d. individual factors

Social Work & Human Services