Erica is helping Taeko, an international student from Japan, fill out an application. "Look," she says, in a loud voice, "This is very easy. All you have to do is write in the little boxes." Which suggestion for dealing with linguistic diversity has Erica violated?

A. Do not assume that someone speaking a language other than English is talking about you.
B. Use shorter words when possible.
C. Avoid using jargon when speaking to speakers of English as a second language.
D. Remember not to be condescending and not to raise your voice.


Answer: D

Communication & Mass Media

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